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Refund Policy
Refund Policy
حقكِ مضمون مع زويا رضاكِ هو أولويتنا القصوى. لذلك، نوفر لكِ سياسة مرنة:
الاستبدال والاسترجاع: متاح خلال 14 يوماً من تاريخ الاستلام.
الحالة: يجب أن يكون المنتج في حالته الأصلية، غير مستخدم، وبغلافه الأصلي.
العيوب المصنعية: في حالة وجود أي عيب مصنعي، يتحمل متجر زويا كافة تكاليف الشحن والاستبدال.
رسوم الشحن: في حالات الاستبدال لتغيير الرأي، يتحمل العميل رسوم الشحن فقط.
English:
Your Rights Guaranteed with Zoya Your satisfaction is our top priority. Therefore, we offer a flexible policy:
Returns & Exchanges: Available within 14 days of the delivery date.
Condition: The product must be in its original condition, unused, and in its original packaging.
Manufacturing Defects: In case of any manufacturing defect, Zoya Store covers all shipping and replacement costs.
Shipping Fees: For exchanges due to a change of mind, the customer only bears the shipping fees
About Us
The Zoya Story.. Where Your Elegance Begins At Zoya Store, we believe a bag is more than just an accessory; it’s a companion to your ambition, a keeper of your secrets, and the final touch that defines your personality. We started with a passion to provide the modern woman with a curated collection of handbags that blend Italian luxury with practical daily needs. Every piece in our store is a promise of distinction and enduring quality.
The company
Contact us
+201556616624
zoya.eg.2025@gmail.com
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